Design It Yourself |Connect My Heart
Dream Design Floating Lockets
Love Petite Engraved Necklace
Engraved Posey Ring/pendant
Diamond / Pink Sapphire Initial Earring
Star Wishes Zodiac Necklace
Diamond in a Frame
DIY Diamond Ring
DIY Name Diamond Necklace / Bracelet
Diamond Initial Necklace
Diamond /Gemstone Initial Earring
Ferris Wheel Of Love Necklace
Love Messenger Name Necklaces
Love Messenger Name Ring
Ring |Diamond Ring
DIY Diamond Ring
Earrings |Diamond Earrings
K Gold Earrings
Necklace/ Pendant |Diamond Necklace
925 Sterling Silver Necklace/Pendant
K Gold Necklace
Bracelet |Diamond Bracelet
AccessoriesAccessories - Leather
Accessories - Jewelry Box
Accessories - Others
1. Member Registration
Becoming a member of MBLife.com is easy and FREE! Simply click the
“Registration” icon and fill in your email address and a password of your
choice. Re-type the password and then click the Submit button. It's that
Being a MBLife.com member, you'll enjoy the following benefits:
- Comprehensive Product Selection
- Free bonus points
- Personalized shopping experience
- Free Worldwide Shipping
- Unparalleled Customer Service
- Secure Online Transactions
- Free e-newsletter with jewelry news, trends, education and the latest
1. Reasons For Buying At MBLife.com
We are committed to providing our customers with the best value, quality, service and selection of our jewelry products. Buy from MBLife.com and you'll enjoy the following benefits:
- Low prices! Great Savings!
- Trendy styles! Great selection!
- Free and fast shipping with purchases over US$150!
- No risk 30-day return policy!
- Bonus points with every purchase!
- Free gift-wrapping!
- Latest on-line transaction security technology!
2. Online Order Tutorial
Placing an order at MBLife.com is easy. Please see the text demonstration
below. You can also see the flash Shopping Tutorial for more details:
1. Choose products of your choice.
2. Add to shopping cart.
3. Check out.
4. Fill in billing information and shipping address.
5. Choose shipping method.
6. Review the order and choose payment options.
7. If your payment information is correct, your transaction will be
3. Phone Order
We encourage our customers to place orders online. However, if you would like
to place an offline order, please contact us at (852) 8120 9201 during office
hours. (Hong Kong Time: 9:30am – 6:00pm (Monday to Friday); 9:30am – 12:45pm
4. International Shipping
Our MBLife.com mission is to utilize the convenience and high connectivity of
the Internet to bring diamond jewelry to men and women all over the world! We
welcome all orders from MBLife.com and we ship our products to over 35
5. Product Quality
MBLife.com strives to provide high-quality jewelry to you! In order to achieve
this goal, detailed merchandise information is supplied on every product page.
To give our customers the clearest idea of product appearance, we endeavor to
display original color images of items offered online. However, due to
differences in computer settings and screen resolutions, there is a possibility
that the colors of online images may differ slightly from items you receive.
6. Price Competitiveness
MBLife's parent company - Lee Heng Diamond Group - has been in the diamond
wholesale business for more than 50 years. The group has established a
worldwide reputation for maintaining the highest quality craftsmanship in
cutting and polishing, distinguished jewelry designs, jewelry manufacturing,
and comprehensive retail services. The group has 46 MaBelle retail stores in
Hong Kong and 33 MaBelle retail stores in China. Our vertical integration of
wholesale, manufacturing and design enables us to lower costs and thus provide
our customers with products at very competitive prices.
See more about our group.
7. Online Price and Retail Store Price
Normally, the product prices at MBLife.com are the same as those in MaBelle
retail stores in Hong Kong. However, MBLife.com and MaBelle retail stores may
have different promotional campaigns which may result in different final prices
for specific items.
8. Maximum Order Amount
In order to protect and better serve our customers, MBLife.com does not accept
orders valued over US$2500 on any single order, or in accumulated orders within
a 7-day period. Should you wish to purchase larger quantities, please feel free
to contact our wholesale department by following the wholesale link.
9. Order Made
For all products currently out-of-stock or at special request, we provide an
order-made service. Please fill in the 'contact us' form or the 'order-made'
form and send it to us. For all the Order-Made products, we will quote our
retail price and suggest the product materials to you through email. Upon your
email confirmation and payment, we will process your order in approximately 14
– 21 working days before shipping. Please note that we only accept Telegraphic
Transfer or Credit Card manual charge for order-made purchases. Order-made
items cannot be cancelled, exchanged, or returned once your order is confirmed.
10. Build Your Own Jewelry
We understand your need to have a unique jewelry for yourself or your loved
ones. We provide a customization service for creating your own pendants and
bracelets. Just follow the easy steps on the relevant pages and submit your
order! Production requires approximately 5 – 7 working days before shipping.
Customized products cannot be cancelled, exchanged, or returned once your order
11. Jewelry Set
If the jewelry set you wish to order contains a ring, please email us your ring
size with the order number after you have completed the online payment process.
Our staff will confirm the ring size with you during the confirmation call.
1. Payment Options
We offer a wide range of convenient payment options for our customers. We use Asiapay-PayDollar payment gateway for all online credit card transactions. We never store any credit card information on our server. Therefore, purchasing with credit card at MBLife.com is safe and convenient.
The currently available payment options are:
VISA Card, Master Card, PayPal and Telegraphic Transfer.
Please note that MBLife.com Hong Kong and International Sites are owned by Dorical Ltd. All transactions completed on MBLife.com Hong Kong and
International Sites will be credited to the bank account of Dorical Ltd.
Your credit card will be debited by Dorical Ltd. - MBLife.com with the
related transaction amount:
If you choose to use telegraphic transfer as the paymend method, please pay the
exact total amount to our bank with the following information:
All the related transaction fee and handling fee will be paid by customer. Your
order will be pending for 5 working days until we receive your payment. If
payment is not received within 5 working days, your order will be cancelled
Please fax the telegraphic transfer copy to us at 852-2526 6020 with your
order number. Once the payment is received, we shall ship out your order
2. Verified by Visa
Verified by Visa is a secure and easy-to-use service which gives you extra
protection when you purchase our products online.
Verified by Visa enhances your existing Visa Card with a personal password of
your choice. When you shop at MBLife.com, you enter your password in the same
way you would enter your PIN at an ATM. It means that only you can use your
Visa Card online, giving you the same assurances you have when you use your
card in person.
Check out your Visa Card Issuers and the online stores that currently offer
Verified by Visa. More banks and online stores will be participating soon.
How to use Verified by Visa at MBLife.com?
1. Go to your Card Issuer's Verified by Visa secure registration web page.
2. Enter your existing Visa Card details as requested.
3. Create your PAM and a password.
4. Shop at MBLife.com with Verified by Visa.
5. Select VISA as the payment method and enter your card details.
6. Wait for the authentication screen.
7. Look for your PAM to ensure you are dealing with your Card Issuer.
8. Enter and submit your Verified by Visa password to complete the
9. Normally, the Verified by Visa process will make the total transaction
time a little longer. Please be patient and don't close the pop-up window.
The following Banks offer Verified by Visa registration:
1. BOC Credit Card (International Ltd.)
3. Hang Seng Bank
4. DBS Bank (Hong Kong)Ltd.
5. Standard Chartered Bank
3. Credit Card Information
MBLife.com strives to protect your privacy. All credit card information will be
entered in HSBC's payment gateway platform and encrypted at 128 bits secure
socket layer (SSL). MBLife.com will not store any credit card information on
our website server. Also, all customer data we collect is protected against
4. Currency Accept
We accept Hong Kong dollar and US dollar as payment currencies.
1. Free Shipping
We offer free shipping on all MBLife.com websites. No minimum purchase is required.
2. Shipping & Packing
Every item from MBLife is packed in a specially designed gift box and wrapped
carefully; a gift package anyone would love to receive. We also take time to
individually wrap every piece of jewelry to perfection, using several layers of
bubble paper to ensure your gift arrives safely and beautifully. And to make it
more personal for you and your loved ones, we offer the option of including a
special gift card with your own personal message.
3. Shipping Service
We use HK SpeedPost, Fedex, HK Local Registered Packet, Registered Air Mail or EMS to deliver all
international orders. Free Shipping will be provided for all orders valued over
US$70. Please note that we do not deliver to P.O. Boxes or hotels.
Please note that if MBLife.com products are returned because of undeliverable
address, you will be responsible for return shipping charges and a re-stocking
and administration fee of 10% of the total price. Any balance will be refunded
back to the customers' credit card.
4. Order Tracking
You are able to track the status of your order when you purchase products at
MBLife.com. Once your order is packed and dispatched, you’ll receive a dispatch
notice email with an order tracking number and the tracking link of the
shipping company selected. Simply click on the link and type your tracking
number, and follow the status of your order.
5. Taxes and Duties
We do not charge sales tax. However, any customs tax or import sales tax levied
on international deliveries are the sole responsibility of the customer.
Custom policies may be different in various countries. We have no control
regarding these customs charges! Please contact your local customs office for
specific details and information in your country.
If MBLife.com products are returned because of the your refusal to pay customs
tax and/or duties, you will be responsible for return shipping charges and a
re-stocking fee of 10% of the total price. Any balance will be refunded back to
the customers' credit card.
We gladly accept returns for any MBLife product(s) within 30 days of the receiving date. You might enjoy the service by following simple steps:
(1) Click here to download our after-sales service form.(2) Mail the completed form, MBLife product(s), packaging and free gift (if applicable) to us. You might also return them to one of the MaBelle stores in Hong Kong or China. (If you return the product(s) to store, please present your MBLife invoice as well.)Please mail items to:3/F Citicorp Centre, 18 Whitfield Rd, Causeway Bay Att: MBLife(3) For refund, order would be refunded to your credit/debit card within 3 weeks.(4) For exchanging product, after making up the price difference, MBLife will deliver you the new product. We will also keep contact with you.(5) You will be notified by email when the return process is completed.
Terms and Conditions:- Any engraved and order-made product is not applicable to our Return Policy.- If the order item(s) were not completely returned, extra 10% of order amount could be charged.- For exchanging product,the product must be available on MBLife.com and its price must be higher or equal to the original order amount.- Delivery fee is non-refundable. Customer is also responsible for any delivery and tax fees incurred for the return product(s).
1. Alteration and aftersales service
We gladly provide aftersales and alteration service to you. Please bring along
our product, sales invoice and aftersales service form to any one of our
outlets in Hong Kong or Mainland China. You can also send us the product with
the aftersales service form by mail. The alteration charges are listed in the
alteration price list below.
We are sorry that all silver and alloy products are not subject to our
Karat gold bracelet/ necklace
1. Customer Information
Anytime you visit our website, MBLife.com collects your IP address, which we use to help improve our products and services, as well as to help us administer our website and diagnose problems that may occur on our server. Your IP address is also used to gather broad demographic information that does not identify you personally.
2. Credit Card Information
Trade Descriptions (Marking) (Gold and Gold Alloy) Order(Chapter 362 subsidiary legislation)
In accordance with the Trade Descriptions (Marking) (Gold and Gold Alloy) Order (Cap. 362 sub. leg.), every article made of gold or gold alloy that is supplied or offered for supply in the course of trade or business at retail level shall bear a mark indicating the fineness of the gold content and a detailed invoice or receipt shall be issued by the supplier in respect of every article supplied.
Standards of Fineness
The standards of fineness (that is the number of parts by we ight of gold in 1000 parts by weight of alloy) are:
and so in proportion for any other number of carats.
Trade Descriptions (Marking) (Platinum) Order(Chapter 362 subsidiary legislation)
In accordance with the Trade Descriptions (Marking) (Platinum) Order (Cap. 362 sub. leg.), every article made of platinum that is supplied or offered for supply in the course of trade or business at retail level shall bear a mark indicating the fineness of the platinum content and a detailed invoice or receipt shall be issued by the supplier in respect of every article supplied.
The standards of fineness (that is the number of parts by weight of platinum in 1000 parts by weight of alloy) are :
TRADE DESCRIPTIONS (PROVISION OF INFORMATION ON DIAMOND) ORDER(Chapter 362 subsidiary legislation)
Under the laws of Hong Kong, only diamond that falls within the definition in the Trade Descriptions (Definition of Diamond) Regulation (Cap. 362 sub. Leg.) can be described as "diamond".
A detailed invoice or receipt shall be issued by the supplier in respect of every article of diamond supplied.
TRADE DESCRIPTIONS (PROVISION OF INFORMATION ON NATURAL FEI CUI) ORDER
(Chapter 362 subsidiary legislation)
Under the laws of Hong Kong-
(a) only jade that falls within the definition in the Trade Descriptions (Definition of Fei Cui and Natural Fei Cui) Regulation (Cap. 362 sub. leg.) can be described as ""fei cui"；
(b) fei cui may be described as "natural" only if it has not been subjected to any treatment or process which altered its crystalline structure or original colour.
A detailed invoice or receipt shall be issued by the supplier in respect of every article of natural fei cui supplied.
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